📦 Returns and Exchange Policy

Exchanges
Ordered the wrong Hand Dominance? No sweat, email us at support@portmiller.com to request an exchange.

Returns
We accept returns within 14 days of delivery. If 14 days have passed since your order was delivered, unfortunately we can’t offer a refund or exchange.

To be eligible for a return:

  • The item must be unused and in original condition.

  • You must include proof of purchase (order number and confirmation email).

Non-returnable items:

  • Gift cards

  • Used items

Please do not send your return without first contacting us.

How to Start a Return


To initiate a return, use the form below within 14 days of delivery. Include your order number and reason for return.

 

Refunds
Once your return is received and inspected, we will notify you of approval or rejection. If approved, we’ll refund your original payment method within 5–10 business days.

Return shipping is also the customer’s responsibility unless the item is damaged or incorrect.

Return Form